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Providing information or responding to questions qualifies as RSI when the instructor offers timely, content-specific guidance that supports learning outcomes. This includes elaborating on course material, clarifying difficult concepts, or helping students apply course content.

NOTE: To count towards RSI, these activities must be academic and relevant to the course, not just include logistics like due dates, how to use a platform or app, general study practices, etc.  

• The course and/or syllabus include placeholders for the instructor’s contact information and preferred communication tools.

• The course and/or syllabus include placeholders for a communication plan that explains how the instructor will initiate interaction with students through individual and group communication.

• The Announcements tool is enabled in the course.

• The course includes an FAQ and/or Open Question Forum and a plan for how and when the instructor will respond.

• Feedback surveys or reflections about course content are included at designated intervals throughout the course. 

• The course and syllabus are updated with preferred contact information.

• The instructor shares their communication plan with students and responds to students in a prompt and substantive way.

• The instructor sends announcements at regular intervals that are substantive in nature and support instruction, such as summarizing the prior week’s learning, clarifying questions, previewing upcoming content, offering FAQs on an assessment, etc.

• The instructor reviews the FAQ/Open Question Forum and responds with substantive information.

• The instructor reviews feedback surveys and/or reflections and incorporates student feedback in a timely manner.